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14 Verified Diner Reviews

Take it from the experts - we gather information from foodie experts to provide you with valuable inside knowledge and detailed descriptions on restaurants from around the country.

Pending Dimmi Score

7.7
14 reviews
Recommended
Food
Service
Value for money
Atmosphere

dined on Sat, 5 Aug 2017

(10)
Very impressed.....this timeCocos had 3 types of crab, tiger prawns, bigger than last time, and better. The oysters were small, but very sweet. I was told they change up their buffet, and I saw this, which means, if you were to gho regularily, there would always be something new to try. They had a chef cooking mussles to order, in white wine and chilli, or a tomato base, brilliant! Staff were very curtious and helpful, without being in the way.
Hi Shelley, Thank you so much for your feedback. it's always a pleasure to welcome you in Coco's. I'm very happy to hear our changes on the buffet have not gone unnoticed. See you again soon. Nicolas Vernerey Food & Beverage Manager
PULLMAN Cairns International FB, Coco's Restaurant responded on Wed, 9 Aug 2017

dined on Sat, 27 May 2017

(9)
Extremely friendly staff, elegant location
Hi Shelly, thanks for this great rating & lovely feedback. I hope to welcome you again soon. Kind regards Nicolas Vernerey Food & Beverage Manager
PULLMAN Cairns International FB, Coco's Restaurant responded on Tue, 30 May 2017

dined on Sat, 3 Dec 2016

(9)
Great food - love the special treat cooked up by the chef. Went back for seconds!!
Dear Patricia, Thank you for sharing with us the great time you had while dining in our Coco's restaurant. Looking forward to many more visits :) Kind regards Nicolas Vernerey Food & Beverage Manager
PULLMAN Cairns International FB, Coco's Restaurant responded on Tue, 6 Dec 2016

dined on Fri, 28 Oct 2016

(2)
Sadly we didn't end up eating at Cocos due to our table been given away, that was our fault as we were 10 mins late. We were given 2 drink vouchers and asked to wait at the bar and there we waited for over 45 mins. By this time I had watched an under staff bar and floor staff work themselves into the ground. Seen various couples come in after us, wait at the bar then get a table before us. So unfortunately by 8:30 we left beyond disappointed with the service we received
Dear Deanne, Please allow me to start by sending you all my sincere apologies. I'm very disappointed to hear that we felt to deliver on a great service. I can assure you that forgetting about our guest waiting for a table is unheard in our restaurant. Something went obviously wrong on that night and I really can't apologies enough. I've shared this incident with my restaurant manager who will keep a better look on how we organize ourselves and allocate tables for guest waiting in the bar. I can assure you that this is an isolated incident which will not happen again. Have a nice day Kind regards Nicolas Vernerey Food & Beverage Manager
PULLMAN Cairns International FB, Coco's Restaurant responded on Thu, 3 Nov 2016
Natalie

dined on Fri, 23 Sep 2016

(10)
Excellent seafood buffet large variety of choices will be back
Hi Natalie, Thanks for sharing your experience from our recent visit in Coco's restaurant. I'm delighted to hear it all was good and you will return. Hopefully soon :) Kind regards Nicolas Vernerey Food & Beverage Manager
Nicholas Vernerey, Coco's Restaurant responded on Sat, 24 Sep 2016

dined on Sat, 27 Aug 2016

(9)
food was fantastic on the buffet the chef cooks 1 dish in front of you and they will not be doing that in the future. Thought it could have been a bit cheaper buffet - $89 but tasted great
Dear Jannice, Thanks for sending us your feedback regarding your Coco's restaurant experience. I'm very happy to hear it was overall a great success. I would like to take this opportunity to clarify our "live cooking" situation: we always had and will always have a chef cooking dishes in the restaurant every Friday and Saturday night. So, come and see us again during any of those nights and a chef will be there for you. Also, I hope we did not overcharged you as our buffet price is $83 per person. If we did, please contact me here at the hotel so we can organize a refund. Looking forward to welcome you again soon Kind regards Nicolas Vernerey Food & Beverage Manager
Nicholas Vernerey, Coco's Restaurant responded on Thu, 1 Sep 2016

dined on Sun, 31 Jul 2016

(9)
Great food. Spacious seating. Generous portion sizes even for the kids meal.
Dear Katrina, Thank you for sharing your feedback. Looks like your Sunday lunch was a success. Looking forward to welcoming you again soon. Kind regards Nicolas Vernerey Food & Beverage Manager
Nicholas Vernerey, Coco's Restaurant responded on Tue, 2 Aug 2016

dined on Tue, 26 Jul 2016

(5)
We both had a Power Lunch meal but were asked to pay extra for the wine when settling the bill. When I questioned this, I was told that was for Accor Club members. The website - as at 2 minutes ago - states: "Served in 20 minutes, the Power Lunch includes one main meal, glass of legacy wine or bottomless soft drink/juice and tea or coffee all for just $29". We ended up not having to pay extra for the wine. Maybe the website needs to be updated!
Dear Judy, I'm very disappointed to hear about your experience with us yesterday. For this, please accept all my sincere apologies. You are absolutely right about our Power Lunch offering. I will again remind all my team that our offering is for everyone and not only for our Accor Plus members. Again, I'm very sorry you had to justify yourself instead of just enjoying your lunch deal. Looking forward to welcome you again soon. Kind regards Nicolas Vernerey Food & Beverage Manager
Nicholas Vernerey, Coco's Restaurant responded on Wed, 27 Jul 2016
Danielle

dined on Thu, 21 Jul 2016

(8)
A good find in Cairns to get out of the heat and retreat to a quiet place with good food choices for a lunch meal.
Dear Danielle, You should definitely come in the middle of summer :) I'm very happy to hear you enjoyed your lunch. You can maybe consider our high tea next time. Looking forward to welcome you again. Kind regards Nicolas Vernerey Food & Beverage Manager
Nicholas Vernerey, Coco's Restaurant responded on Sat, 6 Aug 2016

dined on Wed, 20 Jul 2016

(6)
Expensive drinks
Dear Guest, Thank you for your feedback regarding your experience while dining in our Coco's restaurant. I'm very pleased to see that you enjoyed our food & service. Looking forward to welcome you again. Kind regards Nicolas Vernerey Food & Beverage Manager
Nicholas Vernerey, Coco's Restaurant responded on Wed, 27 Jul 2016
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Specials

High Tea Menu

From 11am to 4pm
When
17 Jul 2015 - 31 Dec 2017
Sun, Mon, Tue, Wed, Thu, Fri, Sat 11:00 AM - 4:00 PM
Book special
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Power Lunch

When time is of the essence, enjoy a quick, easy and delicious lunch served in 20 minutes. $29 includes one main meal from our Power Lunch menu with a glass of wine from our Legacy range or bottomless soft drink / juice and tea or coffee.
When
29 Oct 2015 - 31 Dec 2017
Sun, Mon, Tue, Wed, Thu, Fri, Sat 12:00 PM - 3:00 PM
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A la carte/Standard booking

No special set menus or restrictions for this type of booking.
When
01 Jan 2017 - 30 Dec 2017
Sun, Mon, Tue, Wed, Thu, Fri, Sat 6:00 PM - 9:30 PM
When
01 Jan 2017 - 30 Dec 2017
Sun, Mon, Tue, Wed, Thu, Fri, Sat 12:00 PM - 3:45 PM
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Special selected! Remove

Tapastry Booking

No special set menus or restrictions for this type of booking.
When
29 Mar 2016 - 31 Dec 2017
Sun, Mon, Tue, Wed, Thu, Fri, Sat 11:00 AM - 10:00 PM
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Special selected! Remove

Early Bird

Book via Table Plus at least 3 days ahead and receive a 10% discount on your whole bill. (no valid in conjunction with any other discounts or promotions)
When
23 Jul 2017 - 30 Dec 2017
Sun, Mon, Tue, Wed, Thu 6:00 PM - 10:00 PM
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About Coco's Restaurant

The best of Cairns Located in the lobby area of Pullman Cairns International Hotel, Coco’s Restaurant is one of the best in the region. Get here for a luxurious breaky, a glamorous high tea or partake in their famous nightly seafood buffet. The cuisine is contemporary and served with an air of relaxed sophistication. Best dish: seafood buffet of course!

Coco's Restaurant Address

Google Map