Susan

Susan Rowe

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Philippe

Melbourne CBD

Susan dined on Sat, 26th Aug 2017 (6)

My partner and I dined for dinner on Saturday 26th August 2017 for our anniversary. Our booking was for 6:15pm. We arrived at 5pm to have pre-dinner drinks at the bar. We received a friendly greeting upon our arrival and were seated at the bar. A $140 bottle of champagne, Pommery, was suggested to us. We also purchased some oysters and quail & foie gras parfait. At 6:15pm we were taken to our table. My partner ordered the char grilled octopus for entrèe and the cassoulet for main. I had the eye fillet steak for main and the chocolate fondant for dessert. We asked the waiter for a red wine suggestion and received a 2010 Chateau Boucasse Madiran which we enjoyed with our mains. My partner asked for a glass of white wine to have with the octopus. He was given a Sauvignon Blanc which didn't match. He asked the waiter for another variety. After two more tastings and not liking either of them, plus being half way through his entrée, he decided to give the white wine a miss. That's when we really noticed the decline in customer service towards us and especially noticed the service the couple next to us were receiving. Right from the beginning of the night we noticed there were some people that were being looked after more than others. We thought they may be "regulars" or family, receiving hugs from the wait staff and Philippe's attention. The restaurant wasn't full either as there were several empty tables around us and also on the upper level. A notable portion size of the octopus differed significantly between what we were served and what the table next to us received. Their portion was double the quantity. When I mentioned this to the waiter as we were paying the bill, I was told they were on a different dining menu. We chose this restaurant over many others to celebrate our anniversary. Our overall dining experience was tarnished and we left feeling disappointed. I do expect quite a lot from the food and the service when I'm paying good money, nearly $400, from restaurants with this reputation.

Kri Kri

Melbourne CBD

Susan dined on Thu, 22nd Jun 2017 (10)

My partner and I dined here last night after the restaurant was recommend by two work colleagues who have recently dined here and loved it. We had the grilled octopus, beef cheeks and the goat. Everything was beautiful, but the goat was the winning dish. I'll be going back to have that again! Service was fantastic too. John, one of our waiters even let us try some wine before committing to purchasing a bottle. Can't wait to go back.

Red Spice Road

Melbourne CBD

Susan dined on Sat, 8th Apr 2017 (10)

My partner and I have dined here 4 times since August last year and really love the fresh vibrant food, ambience of the restaurant and the attentiveness of the staff. We brought 6 of our friends along yesterday and they were equally impressed. Already looking forward to coming back again soon. I joined the Bite Club after dining at your restaurant on the 26th March, then forgot to scan my membership to claim points from yesterday's lunch. James took my details and said he'd look up the receipt and fix this up for me. Another wonderful experience was had by all.