Tell me more about Dimmi Plus
Dimmi Plus extends Dimmi's booking service with a series of
powerful features designed to build deeper engagement between you
and your customers:
30% of all restaurant searches are made on mobile devices. This
mobile friendly website provides a better experience for the large
number of smartphone users visiting your website. Highlight your
opening hours, photos, menus and location and make it easy for
diners to book online or call you directly. Check it
- Capture more last minute bookings
- Capture more walk-in trade
- Tap into the booming mobile market
- Complement your website with a mobile-optimised version
This improvement to your Dimmi booking gadget turns missed large
group bookings into an online function enquiry. Capture the
essential information you need to take the next step and respond
promptly and professionally. Check it
- Never lose another group booking
- Capture critical information at the time of enquiry
- Generate group bookings through Dimmi Booking
All diners that book online through Dimmi are invited to provide
feedback on their experience with you. You can now receive reviews
in your inbox as soon as they are written. This enables you to
follow up with the diner directly and provide more timely feedback
to your team.
- Solicit real-time feedback from your diners
- Attend to customer service issues as they happen
Respond to diner
Respond publicly to the diner's review on dimmi.com.au and the
Dimmi iphone app. Thank the diner and have the last word! More than
80% of people use consumer reviews in their purchase decisions. By
responding, you are not only engaging with your guests but showing
thousands of prospective diners how much you care.
- Respond to diner reviews
- Respond discreetly to the diner only
- Show how much you care and attract more diners
Extend your brand onto your Dimmi booking gadget on your website
and Facebook page by including your logo and customizing the colour
scheme. The 2013 edition of your Dimmi gadget blends seamlessly
into your website with a simpler booking process.
- Improve the branding integration through your website
- Customise your booking icon to match your brand
The latest version of the ResDiary ipad app enables Dimmi Pro
users to seat and greet guests quickly and efficiently. The
iPad app allows multiple hosts to seat and greet from various entry
points and synchronize all changes to the central Restaurantdiary
2013 reservation system. Check it
- Seat and greet diners quickly and efficiently
- Manage bookings from multiple entry points
- Improve the critical 'first impressions' at the host-stand
Dimmi Plus is available to all Dimmi customers. If
you are interested in learning more about Dimmi Plus,
simply call your account manager today or email
us at firstname.lastname@example.org.
What new products/services are included in the
- PocketSite - A mobile-optimized website for your
- Receive diner reviews instantly
- The ability to respond to diner reviews
- Function enquiry form to capture your group bookings
- Branded gadget for your website
When will I be billed?
You will be billed in the middle of each month for that
Will my standard booking fees still apply?
Can I access any of these products before 1st
No. We will activate the new products on that date. Note that
the Function Enquiry and Branded Gadget require you to load a new
gadget code onto your website, while PocketSite will require
you to load an additional line of code into the HEAD section of
your home page.
Do I continue to get all the services that I receive at
Can I pay for some of these products only and not
How long does this agreement last? (Can I downgrade at a
The new fee applies to your existing contract term. Should you
wish to downgrade at the end of that contract term please return a
fresh contract and state that you wish to opt out of Dimmi
What email address will the real-time reviews be sent
to? Can they be sent to multiple addresses?
The real-time reviews will be sent to the primary contact
specified when you signed with Dimmi.
What email address will the group booking enquiries be
The group booking enquiries will be sent to the reservation
contact specified when you signed up with Dimmi.
What do I need to do to update my booking widget with
the new improved booking widget?
You need to replace your gadget code with the new code we will
provide on 1st March 2013.
What do I need to do to build/create my
You need to insert an extra piece of code in your website's HEAD
tag. It can go on every page of your site but should at least go on
your home page.
How much will I be charged for bookings that originate
You will be charged $1 / head - the same rate as applies through
your own website and Facebook page.