We've asked real diners to rate and review their restaurant experiences so you can get an unbiased view when choosing your next restaurant. By keeping the reviews real you know you're getting the most informative restaurant reviews in Australia.

Once you have booked with Dimmi and dined at your chosen restaurant, we'll send you an email asking for your review.  If you misplace the email & you're a Dimmi Rewards Member, you can access the review link through your Dimmi Rewards account.

Reviews are checked prior to being uploaded to the Dimmi website to ensure they do not contain offensive language or inappropriate content. Your review may not have appeared yet if it is still going through this process or if we have deemed it unsuitable for publication.

Yes. Whilst we prefer constructive feedback, we will still publish negative reviews and ratings to ensure your experience is reflected in the Dimmi Score.

Dimmi reviews can only be left by diners who have booked through Dimmi and gone on to dine at the restaurant. By allowing only actual diners to leave ratings and reviews, we ensure our reviews are the most informative and real in the market.

No, Dimmi does not edit reviews.

Reviews appear on restaurant listings and may include a number of identifying features if you wish them to do so (e.g. your name). 

Your review will also be sent to the restaurant.

No, only customers who have booked through Dimmi are prompted to submit a review.

Dimmi reviews are checked prior to publishing however if you still feel a review contains inappropriate or offensive language, please email us at reviewfeedback@dimmi.com.au giving us a link to the review in question and we will check again.

When you leave a review you are given the option of posting anonymously or with your name or Facebook Connect details.

2 weeks.

1. Make your booking during the 'Flash' period. The restaurant will be displayed on our homepage during this time.

2. You need to book one of the nominated dates and times*. These will be displayed when you click through to the restaurant's listing on our website in the box about the Special.

3. Ensure you've got the Special selected. There should be a tick in the box.

4. Make your booking.

5. Check your confirmation email. You should see details of the Special in your email from us. You might want to take a copy of the email with you, or keep it on your smartphone as the restaurant may ask to see this if they are busy.

6. Attend your booking and receive 50% off your total food bill.

7. Look out for your review email afterwards to leave your comments.

*Can't book your nominated date/time? The restaurant may have reached capacity for that day, try another day within the Flash period. If nothing's available then the Flash will have sold out! Oh no!

Be sure to book as soon as possible to secure your preferred date/time to avoid disappointment.

• Your booking must be made during the 'Flash' period.
• You must book the Special for a valid date/time in order to receive the discount.
• The discount is only off the food bill. All drinks must be paid for in full.
• The discount is 50% off the food bill unless specified otherwise.
• Specials aren't valid for bookings on public holidays, or other festival days such as Mothers Day, Fathers Day, Valentines Day etc, even though you may still be able to put a Specials booking through on these days.
• Dimmi Specials can only be made on www.dimmi.com.au and some of our selected partner websites. At the moment it's not possible to receive the Special discount if you book on our iPhone app or mobile site.
• If you book directly on the restaurant's own website you won't get the Special discount.
• If you book by phone, or just walk in and ask for it, you won't receieve the Special  discount.
• You can earn Reward Points for booking and reviewing a Dimmi Special as usual.
• If you can't make a booking for your preferred date/time because the Flash special has reached capacity or sold out, please do not call the restaurant to ask for the discount, 50% off Flash Specials can only be obtained by booking online through Dimmi.
• Additional restrictions (such as 'no BYO') may also apply to the Special, this will be noted in the Special info displayed in the details box.
• Please click on 'more info' on the Special to see our full Specials & Deals restrictions.

Diners receive 1,000 Dimmi Reward Points for a restaurant booking and a further 1,000 Points for leaving a review (the number of points is subject to change). Book and review four times and earn a free meal to the value of $50.

We share general activity with your friends to help you and your friends leverage off each others' dining experiences - the good and the bad! We typically share information on your restaurant choices, reviews, ratings and your favourite restaurants. If you wish to stop this at any time, simply disconnect your Facebook Account from your Dimmi Profile.

If you have made a booking which is incorrectly marked as a no-show or cancellation then please send an email to rewards@dimmi.com.au attaching a receipt as proof that you dined.

To see our full Review Guidelines please visit www.dimmi.com.au/links/rewards-policy.

You can earn Dimmi Reward Points in three ways:

Bookings: Simply make an online booking via Dimmi at one of our partner restaurants,  dine & pay for your meal.

Sharing: Once you have made a booking, share it with your friends via Facebook or Twitter to earn bonus points.

Reviewing: Look out for your review email which you'll receive after you've dined so you can provide feedback about your experience and earn more points.

Connecting: You'll also earn points by linking your Dimmi account to Facebook, enabling you to share your dining experiences with your friends and add a face to your reviews.

Look out for your review email which you'll receive after you've dined so you can provide feedback about your experience and earn more points.

If you are using the Dimmi website, you must log in at the end of the booking process to claim your rewards points - why not stay logged in on dimmi.com.au all the time to make sure you don't miss any points! (Only if it's not a shared computer!)

If you are making a booking on a restaurant's website through the Dimmi booking calendar and have already signed up as a Rewards member, the points will automatically go into your account. 

Booking: 1,000 points each time you make a booking at a Dimmi partner restaurant.

Sharing: 100 points each time you share your booking via Facebook/Twitter (once per booking).

Reviewing: 1,000 points for completing your review.

Connecting: 1,000 points for connecting your Dimmi account to Facebook.

No. You can make the reservation for someone else (ie. your boss) and then claim the points for yourself. Please note that you will not be able to make a review in this instance.

Once you earn 8,000 Reward Points (8 bookings, or 4 bookings and 4 reviews) you are entitled to a free meal valued at $50.

To claim your reward points when making your booking through www.dimmi.com.au you must be logged into your rewards account or login at the end of the booking process.

• If you are making your booking through a restaurant website or one of our partner websites you must click the ''Claim Rewards" button at the end of the booking process  before you close the booking calendar.
• Once you claim your reward points they are immediately allocated to your account as "pending".
• On or around the 15^th of the month immediately following your dining date (validation date) the reward points are converted from "Pending" to "Earned." For example if your booking is made on 7^th July for a booking date of 16^th July, then your reward points will transfer from Pending to Earned around the 15^th August (the month immediately following your dining date).
• No points will be awarded if you do not dine in the restaurant due to a cancellation or no-show.  
• Please allow up to 45 days after your dining date for reward points to be transferred from Pending to Earned. This usually averages around 30 days.

• No reward points will be awarded for cancellations or no-shows.
• If you call the restaurant to change an online reservation that reservation may no longer qualify for rewards points.
• Rewards points will not be credited to your account if you are unable to attend. Please be aware of this when booking as you may forfeit your $50 rewards voucher.

Your current points balance is available by logging into your account at dimmi.com.au. Note that your points will appear as "Pending" until the validation date has passed (which is on or around the 15^th of the month immediately following your dining date) and will be transferred to Earned at this time.

• Login to your account.
• Click 'Redeem Now' (near your points balance) or 'Where To Redeem' (in the left hand menu), remember you need 8000 confirmed points to be able to redeem.
• Select the area you wish to use your voucher for.
• Click the 'Redeem Now' button next to your chosen restaurant.
• You'll see an orange 'Redemption In Progress' banner around the usual booking calendar.
• Select your date and choose your time.
• Enter your details and confirm the booking.
• Check your email for your voucher confirmation email. This will look similar to a normal booking confirmation, but you'll be able to identify it as a redemption booking as it'll contain this underneath your booking details:

	REQUESTS: **Dimmi Rewards Redemption**
	SPECIAL: Rewards Redemption

• Print your voucher confirmation email and take it with you when you dine, as the restaurant will need a copy of your booking ID.
   

Reward Points are automatically added only when you have made a booking using the Dimmi website or mobile app and you are logged in to your account.

If you are not logged in to your account on the Dimmi website or mobile app, you'll be prompted to login after booking to claim the points.

If you have made a booking at one of our partner websites or participating restaurant websites, and have already signed up as a Rewards member your points will go into your account automatically.

If you make a booking and then sign up as a Rewards member afterwards, the points will be in your account, but won't display in your first confirmation email. 

Log into your account on the Dimmi website to see your account balance at anytime.

If you complete the review and the restaurant confirms your attendance to the booking then you may be awarded points for your booking. 

Please email rewards@dimmi.com.au with your booking ID and ask for a credit on your account. 

No. The reward points are based on bookings not the number of people in the dining party.

The Dimmi meal voucher entitles you to a free meal valued at $50 at a selection of redemption restaurants. The meal voucher can be used on food only. Any beverage spend must be paid for in full.

If you spend less than $50 no change will be given, if you spend more than $50 you must pay the difference. 

Your voucher can only be used at our selected redemption restaurants. You can view these before you make your redemption booking on the following link.

• The Dimmi meal voucher can only be used Sunday - Thursday (not Fridays or Saturdays).
• The Dimmi meal voucher can only be used for Lunch or Dinner.
• The Dimmi meal voucher cannot be used on public holidays, Valentine's Day, Fathers Day, Mothers Day, other special/festival days or the Christmas period (13th December - 14th January), even though you may be able to put a booking through on these dates.
• The Dimmi meal voucher cannot be used in association with any other deal, offer or promotion, including another Dimmi meal voucher (only one per table / booking). 
• The Dimmi meal voucher is only valid for redemption if you have made a booking with the restaurant from within your Rewards account.
• Only one Dimmi voucher can be used per booking / party. Minimum of 2 diners per booking.

• You'll need to use it on the date and time you selected when making a booking. You'll be able to make your booking up to 3 months in advance.
• If you need to change the date/time, please contact the restaurant directly and let them know you have a Rewards voucher, quote the booking ID and ask if it's possible for them to change the date/time.
• Check your oldest booking/review as your points will begin to expire after your points have been in your account for 12 months. 

No. Dimmi Reward Points are only available by booking online via Dimmi.

• If you sign up after making a booking that booking will go into your account. 
• Older bookings/reviews will not be in your account and you won't get points for these.
• If you sign up after completing a review the points might not appear in your account, please email rewards@dimmi.com.au if this happens.

• We can't merge accounts. If you have more than one we suggest you use one account until you have enough points to claim a free meal and then switch to your preferred account.

Yes. Reward points are only available for bookings of two or more people.

• Yes, Reward Points automatically expire 12 months from the date of earning if they have not be used prior to this time. 
• Reward Points will also expire if your account has been inactive for a period of 12 months. If you do not make and honor a reservation within this timeframe, your points will expire.
• Check the date of your oldest booking/review as your points will begin to expire (oldest first) 12 months after this date.

• Yes, Reward Points may not be earned on any booking where you use any sort of voucher / coupon.
• Points are not awarded for a Dimmi Rewards redemption booking.

• If you are experiencing difficulties accessing your Dimmi Rewards account please try the following:

1. Update your browser
2. Make sure javascript is enabled
3. Do a hard refresh on the Dimmi website (usually ctrl + F5 if you're using Windows)
4. Try clearing the cookies from www.dimmi.com.au

• If the issue persists, please contact us via email at rewards@dimmi.com.au.

• You will need to contact the restaurant directly to notify them of any amendments to your booking. This includes redemption bookings.

• Dimmi partner restaurants are required to honor the guaranteed booking we help them generate. You will need to explain this to the restaurant and they will accommodate you.

• Forward your booking confirmation to rewards@dimmi.com.au and ask for your account to be credited. Only bookings that were made on the day you signed up will be added to your account (not previous bookings).
• Check your account first as the points should be there, but may not show up in your confirmation email if it's your first booking.

• No you can only receive Rewards Points when you sign in and claim the points with your unique email and password.